Builder.ai Login Not Working? The Platform Closed -- Here's What to Do

Why Builder.ai Login Is Not Working

Builder.ai shut down because its parent company, SAIT (Software AI Technology), entered insolvency proceedings in May 2025. The collapse was triggered when creditor Viola Credit seized $37 million from the company's accounts, leaving SAIT with insufficient cash to operate. The platform closed without the advance notice most customers expected.

The login issue is permanent. Builder.ai's servers are under the control of insolvency administrators, not a technical team working to restore service. There is no fix coming. The question is not how to fix the login -- it is what to do with your app now that the platform is gone.

Your Options

Option 1: You have a running version of your app

If your app was fully deployed to a production URL and is still running (or was running until recently), this is the best scenario. A running app can be reverse-engineered, documented, and migrated to infrastructure you control. Even without source code, a deployed app is a specification of what needs to be rebuilt.

Option 2: Your project was in development, not yet launched

If your app was still being built when Builder.ai closed, your starting point is whatever was delivered: design files, feature documentation, partial code exports, or just the original brief you submitted. Any of these is enough to scope a reconstruction.

Option 3: You have a code export from Builder.ai

Some Builder.ai contracts included code delivery milestones or GitHub repository access. If you received a code export before the shutdown, you have the most to work with. Builder.ai projects typically used React for frontend and Node.js for backend -- completable by any experienced developer.

Your Data and Code

Two separate questions often get conflated here: code access and data access.

Source code

If Builder.ai held your source code in their repositories and did not deliver it to you, recovering it through the insolvency process is possible but slow. Insolvency administrators manage assets on behalf of creditors -- getting specific code assets released requires legal process and patience. Practically, reconstruction is faster than waiting.

If you want to pursue the legal route, document your contract terms (especially any clause about code ownership or delivery), gather all correspondence with Builder.ai, and consult a solicitor experienced in insolvency. Do not delete any emails or contracts.

Customer data

Data stored in Builder.ai's systems -- user records, content, configuration -- may be accessible through the administrators depending on your contract terms and the data protection obligations they are subject to. Contact the insolvency administrator directly to understand your data rights. In the EU and UK, GDPR creates specific obligations around data access even in insolvency.

Immediate Next Steps

Frequently Asked Questions

Is Builder.ai coming back?

No. The platform entered formal insolvency proceedings in May 2025. There is no credible indication of a buyer or restart. Waiting for restoration is not a viable strategy.

Can I get a refund for work not delivered?

You may have a claim in the insolvency proceedings, but unsecured creditors (which most customers are) typically receive a small fraction of their claims, if anything. File your claim with the insolvency administrators and consult a solicitor if the amount is significant. Do not expect a quick or full recovery.

How long does rebuilding take?

Depending on complexity: simple apps take 2-3 weeks, mid-complexity apps 4-6 weeks, complex apps with multiple integrations 6-10 weeks. AppStuck has completed Builder.ai migrations across all three categories. The free discovery call is the fastest way to get an accurate estimate for your specific project.

I have a Builder.ai GitHub repository link. Is it still accessible?

Check immediately. If Builder.ai hosted the repository under their GitHub organisation, access may have been revoked. If the link is to a repository in your own GitHub account, you should still have access. In either case, clone the repository locally now before any access is removed.

What stack did Builder.ai use? Will it work on other platforms?

Builder.ai projects typically used React (frontend) and Node.js (backend). This is standard technology that runs on any modern hosting platform -- Vercel, Railway, Render, AWS, or your own server. The code does not require Builder.ai's infrastructure to run; it requires proper deployment configuration, which is what we handle.